hi community.

I am setting up mail notifications for a global support team. We have customers all over the globe and I would like to have the mail templates sent in different languages, depending on the language chosen in the ticket.

Is there any way to configure mail templates in different languages being sent on ticket creation using the standard notification functionality.

I know I could define a template for every single language and then kind of workaround by using supervise or so. But I would like to have an onboard solution instead of setting up complicated workarounds.

BR