Hi,
I've been asked to create a notification email whenever a sale has been "Completed" by a contact who falls under a specific account..
That was easy, however now have been asked to only send the notification the first time, and not subsequent sales for example..
- John Smith is referred by ABC International
- John Smith purchases from ABC International
- Account Manager gets an email from Zoho Notifying them of the above
- But no more notifications if John Smith purchases from ABC International again
What would be the best way round this, as I have been going round in circles over the past couple of days, If I did it via the custom module, the account manager will get an email every time they purchase as a new record is created each time?
If I did it via the contact record and had an autonumber in place everytime a purchase was made, and if greater than one dont send the email?
Thanks
A!