Notification - Location of visitors not recorded from 11am GMT on 23rd July 2018 to 9.30am GMT on 24th July 2018

Notification - Location of visitors not recorded from 11am GMT on 23rd July 2018 to 9.30am GMT on 24th July 2018

We at PageSense constantly update our servers with new features and enhancements for the product. During one such update on 23rd July at 11am, we had an error which blocked us from recording the location of the visitors to the websites tracked using PageSense.


We identified the issue and fixed it by 9.30am GMT on 24th July 2018. As a result of this, all your experiments will not be having the location details for the mentioned time period and you will not be able to segment the data by location in all your experiments. The location will be shown as “Unknown” for the mentioned time period.


We regret the inconvenience caused. Please reach out to us if you have any queries.

Thanks & Regards,

Naresh Kumar

Product Manager, Zoho PageSense


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