We have a webform that submits a lead into the CRM. We also have a workflow rule that is setup to notify additional people when the lead is created, but its not performing the extra notification until the lead has been approved.
When the lead is first submitted from the website its goes into the needing approval section and it appears that the workflow rules do not run when a lead is at this status?
We need a way to notify multiple people when a new Webform lead has been created and is waiting approval so we are not reliant one a single person (The owner) being available when the pending lead is created.
Does anyone know of a way to perform this type of notification?