Now connect with your SalesIQ visitors via Facebook Messenger
Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect an converse via Facebook Messenger.
Operators can attend the conversation directly from their SalesIQ operator chat window and assist the visitors. This way, you can keep all your communication in one place, to make your team more effective and provide better customer support.
What can you do with Facebook channel?
- Page followers/leads can instantly contact you for any questions right from the messenger.
- Connect multiple Facebook page to your SalesIQ account. To make sure that you always know which page the messages are coming from, you can assign each page to a specific department.
- Send rich messages to your visitors like sharing articles, images, videos, etc,.
- Converse with visitors in multiple languages using the inbuilt translation feature.
- Use chatbot to assist the visitors to your Facebook page. (Upcoming feature)
Benefits of using SalesIQ in your Facebook page:
Convert leads visiting your page to customers:
Provide instant answers to the questions that arise for the leads on the same page they spend time and get to know you and acquire them as your customers.
Assist international visitors:
SalesIQ's inbuilt translation feature allows you to seamlessly communicate with visitors all over the world.
Use widgets to enhance the support process by pushing the visitor info to Zoho CRM, handling the support tickets in desk, or enroll them on your campaigns.
To know more, check out our help guide
here.
Sticky Posts
Why should you integrate Zoho SalesIQ with Google Analytics?
Hello everyone. Greetings from Zoho SalesIQ! Today, we are going to take a detailed look at the possibilities and outcomes when integrating SalesIQ with Google Analytics. Some of us may have lingering questions on this topic and here we are, with a
Engage and support visitors better with all new Zoho SalesIQ V2.0!
By Addressing more than 120+ customer requests, adding 23 new features, 27 feature enhancements, and including 4 custom tools; we are finally ready and thrilled to introduce our new version of Zoho SalesIQ that takes your visitor engagement, sales, support
Webinar alert! - Take engagement to the next level with the SalesIQ Mobile app
In the era of WFH, working time flexibility is reaching its breaking point, where household chores overlap our work hours, where we engage with customers from the comfort of our bed with the TV playing in the background. It is necessary to provide the
Instant contextual support on the go! - SalesIQ Mobile App
Providing effective support is often considered more important than providing instant support. Hence, to provide the best engagement, most of the support and engagement tools require operators to be using a desktop or a laptop. A bigger screen can be
How to nurture leads, manage contacts and grow your B2B business with SalesIQ?
Zoho SalesIQ is one of the most powerful support tools in the industry and is preferred by millions of customers. SalesIQ is used to acquire leads across various sectors and automate your workflows. The all-new SalesIQ brings more power to your business
Zoho Pagesense Resources
Zoho SalesIQ Resources
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Desk Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Zoho Show Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.