Now connect with your SalesIQ visitors via Facebook Messenger

Now connect with your SalesIQ visitors via Facebook Messenger

Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect and converse via Facebook Messenger. 

Operators can attend the conversation directly from their SalesIQ operator chat window and assist the visitors. This way, you can keep all your communication in one place, to make your team more effective and provide better customer support.

What can you do with Facebook channel?

  • Page followers/leads can instantly contact you for any questions right from the messenger. 
  • Connect multiple Facebook page to your SalesIQ account. To make sure that you always know which page the messages are coming from, you can assign each page to a specific department.
  • Send rich messages to your visitors like sharing articles, images, videos, etc,. 
  • Converse with visitors in multiple languages using the inbuilt translation feature.
  • Use chatbot to assist the visitors to your Facebook page. (Upcoming feature)

Benefits of using SalesIQ in your Facebook page:

Convert leads visiting your page to customers:

Provide instant answers to the questions that arise for the leads on the same page they spend time and get to know you and acquire them as your customers. 

Assist international visitors:

SalesIQ's inbuilt translation feature allows you to seamlessly communicate with visitors all over the world. 

Step-up support with widgets:

Use widgets to enhance the support process by pushing the visitor info to Zoho CRM, handling the support tickets in desk, or enroll them on your campaigns. 



To know more, check out our help guide here

Regards,
Naveen.

      Zoho Developer Community









                                Zoho Desk Resources

                                • Desk Community Learning Series


                                • Digest


                                • Functions


                                • Meetups


                                • Kbase


                                • Resources


                                • Glossary


                                • Desk Marketplace


                                • MVP Corner


                                • Word of the Day



                                    Zoho Marketing Automation


                                            Manage your brands on social media



                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources



                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources


                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources


                                                              Zoho Sprints Resources


                                                                Qntrl Resources


                                                                  Zoho Creator Resources



                                                                    Zoho WorkDrive Resources



                                                                      Zoho Campaigns Resources


                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series


                                                                        • Tips

                                                                          Tips

                                                                        • Functions

                                                                          Functions

                                                                        • Meetups

                                                                          Meetups

                                                                        • Kbase

                                                                          Kbase

                                                                        • Resources

                                                                          Resources

                                                                        • Digest

                                                                          Digest

                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner





                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now