"number of rows" not properly counted

"number of rows" not properly counted

Hello,
We're currently using the reports standard plan which allows us to upload up to 500,000 rows. According to the suscrption/usage page we are currently using 497,213 and that's not correct at all. We have 3 databases with less than 70,000 rows among all of them, so we are pretty sure the counting process on your side is not working right.

We apreciate your help and thank you in advance.

PS: the login email address of our account is: mobicotic@gmail.com