Old Gmail inbox migration to Zoho mail

Old Gmail inbox migration to Zoho mail

 Hi,

I have been checking Zoho products for a while. This week finally decided to migrate my company mail accounts from Gmail to Zoho.

I was looking for sometime and could not found a way to perform this; only found the way to take a backup of my old account into Zoho connecting throught pop3 server; but I'm not looking for that, I want that in my new Zoho Mail inbox appear all my mail messages and conversations as I see it in Gmail.

Searching in Google and in Zoho Mail docs the workaround begun to clarify, and it was simple:

  1. Using the Gmail IMAP Account Setup and Smartsave thunderbird extension for Thunderbird 2.0, I could configure my Gmail account and export all messages to .eml files.
  2. I zipped the eml files (of each folder) and using de Import/Export tool of Zoho Mail for import messages into my mail account.
  3. Finally I got my new Zoho Mail inbox with my old messages and conversations. None message was rejected in the import process.

Another workaround:
  1. Configure Gmail account (pop3) in Zoho Mail.
  2. Export old messages using Import/Export tool.
  3. Wait 1 hour to receive the export file link.
  4. Change to my new Zoho Mail inbox.
  5. Import old messages using Import/Export tool.
  6. Delete Gmail account from Zoho

For 5 small mail accounts the migration process took me just a couple hours. All old messages and conversations was migrate without errors.

I hope this post can help you; however if you have another process or official documentation about it I will appreciate so much.

Zoho team suggestion: In the import/export tool add a message like "Import has been scheduled to be executed ... in X hours/ at 00:00"

Links:
Gmail - Thunderbird config and eml export video
Zoho Mail - Import Export Mails

Regards,
Javier

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