old invoices (Exchange rate)

old invoices (Exchange rate)

We have been facing an issue and searching for a solution for over a month.

Issue: Previously, the exchange rate in Zoho Books and Zoho CRM was incorrect, and invoices were being recorded in Zoho CRM with the wrong exchange rate.

After adjusting the exchange rate, it is now correct. However, the old invoices have not been updated at all.

We want to update the exchange rate on the old invoices.

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