On Duty Requests using API

On Duty Requests using API

Currently we can only do attendance entries using API, we need to make on Duty Requests using API 

Use Case

We are using different on premise devices to track meetings, we want to sync this data with Zoho People 

Currently we are manually making on duty requests and matching it according to the meetings recorded in the devices 

It will be really beneficial if we can add on duty requests with type using API 


    Access your files securely from anywhere



                          Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Meet the Zoho People experts in your city!

                                                              Dear users,   We are delighted to invite you to the Zoho People's user community meetup. We are stoked to visit our users in their cities and help them with all things Zoho People.   Join us for a day of insightful Zoho sessions, interactions with other


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner





                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ










                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • South Africa Tax Edition is now Available!

                                                                                                              Managing taxes just got easier for field service businesses in South Africa! With Zoho FSM's new South Africa tax edition, field service businesses operating in South Africa can now effortlessly stay compliant with local tax regulations. Easily manage
                                                                                                            • How to overcome Zoho Deluge's time limit?

                                                                                                              I have built a function according to the following scheme: pages = {1,2,3,4,5,6,7,8,9,10}; for each page in pages { entriesPerPage = zoho.crm.getRecords("Accounts",page,200); for each entry in entriesPerPage { … } } Unfortunately, we have too many entries
                                                                                                            • Introducing ICR in Zoho CRM: Transform your printed text into digital data

                                                                                                              From writing on papyrus in the ancient times to creating a humble record in your CRM, the world may have evolved with how it used to record data, but data entry as such has not been simplified. It is still a repetitive and arduous chore on which businesses
                                                                                                            • How to Add Custom Sections in the Product Page?

                                                                                                              Hi Zoho team, I’m currently using the Tranquil theme on Zoho Commerce and I have a question regarding the product page layout. Right now, under each product, I can see expandable sections like Product Details and Specifications. I’d like to add two additional
                                                                                                            • Bulk user onboarding for Cliq Channels in a jiffy

                                                                                                              As developers, we frequently switch between coding, debugging, and optimizing tasks. The last thing we want is to be burdened by manual user management. Adding users one by one to a channel is tedious and prone to errors, taking up more time than we could
                                                                                                            • Weekly Tips: Secure your attachment downloads with Zoho Mail

                                                                                                              Safety is one of our main concerns, whether it’s about device security or online protection. We use tools like fingerprint scanners, facial recognition, and two-factor authentication to keep our devices and email accounts secure. We use methods like OTP
                                                                                                            • Issues with Dashboard Filter and KPI in Zoho Analytics (CAGR)

                                                                                                              Hi everyone, I'm trying to build a CAGR (Compound Annual Growth Rate) KPI in Zoho Analytics, but I'm running into some issues with filter synchronization. Here's the scenario: I created two test reports: One that filters results from 2021 to 2025. Another
                                                                                                            • How Would I get data from a network drive to be feed into creator program.

                                                                                                              What's the easiest and cleanest solution for this?
                                                                                                            • Adding Product Photos through Import or In Bulk

                                                                                                              I am about to add about 1000 products in the CRM. I am shocked that there is no way to add product photos through the Import feature. I'll be spending days adding product photos.... Very dissapointing. Anyone know of a work around to add product photos
                                                                                                            • Announcing Multi-language Support in Zoho FSM

                                                                                                              Zoho FSM now speaks your language. The much-awaited multi-language support is now available in Zoho FSM. The following languages are supported in Zoho FSM: Dutch (Nederlands) English - United Kingdom English - United States French (français) French -
                                                                                                            • How to sync Zoho CRM Quotes with Zoho Books/Finance Estimates or Quotes

                                                                                                              Hi everyone, We’re building quotes in the Zoho CRM Quotes module because of its strong CPQ features and better communication options (multiple contacts, email customization, etc.). However, these don’t sync directly with Zoho Books/Finance for invoicing.
                                                                                                            • Quiz of the Day on Dashboard

                                                                                                              Hi team, Is it possible to enter a feature for enabling a widget as a quiz for the day. This widget can have one question popping up daily from the list of some pre-fed questions and the employees need to either type a response or can select from a multiple-choice
                                                                                                            • Canvas Button Vanished

                                                                                                              I have a button that has mysteriously vanished. It shows in the canvas builder but then is no where to be found in the actual record and before you ask, yes I have tried to access through incognito mode and same issue.
                                                                                                            • Multiple Tabs in the Dashboard

                                                                                                              Hi team, Can we enable an option to add multiple tabs in a dashboard? This will help to group the content to be displayed to employees and make it more usable and user-friendly intranet space.
                                                                                                            • Give Permission for User test in Development/Staging modes

                                                                                                              Hi Everyone, I am using Zoho Creator C6. Where there are development and staging modes. Is it possible to give special / temporary permission for users to test directly in development and staging? Or do you have any other ideas? Thank you very much.
                                                                                                            • In the Pivot table in the value section i want to the actual value instead of sum or count

                                                                                                              I am creating Early/late Check and check out in pivot report based on Zoho analytics I need the data to include: Employee Name Late Entry, Early Entry, Early Exit, Late Exit, First In, Last Out, and Total Hours.
                                                                                                            • Introducing Assemblies and Kits in Zoho Inventory

                                                                                                              Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces the
                                                                                                            • IMAP as a source option in Dashboards

                                                                                                              Hi Team Can I request IMAP be added as a source option for running a report or creating a KPI in dashboards. I have selected all options and my IMAP linked emails are not showing, I can only check these by going to emails in a contact. Thankyou Josh
                                                                                                            • In Zoho people Check in report the date want come as Colum how i can achive that in zoho people or analytics

                                                                                                              In Zoho people Check in report the date want come as Colum. How i can achive that in zoho people or analytics
                                                                                                            • Canvas responsive preview in different browser window causes re-authentication/verification

                                                                                                              I'm trying to design a view in Canvas. I am testing in a tab with a desktop view, and another tab (on my same desktop/IP) with a responsive view of an iphone. Every time I refresh, it boots me out of the previously used tab. If I forget to refresh the
                                                                                                            • Import subform entries conveniently in CRM

                                                                                                              Dear All,   Subforms have always been crucial for associating additional data with CRM records. You can easily associate line items with parent records and keep track of various details related to your records. We're pleased to announce that we've introduced
                                                                                                            • Canvas: how can I edit theme?

                                                                                                              This says "Theme Colours", and I would like to edit theme colors (and styles ala CSS). How can I edit these "Theme Colours"? I'm a software developer, so just point me in a direction where I can alter code if needed.
                                                                                                            • Cómo convencer a tu manager para venir a Zoholics 2025

                                                                                                              ¿No estás seguro de si a tu manager le convence que asistas a Zoholics 2025? ¡No te preocupes! Aquí te damos algunos argumentos clave que te ayudarán a convencer a tu manager de que participar en este evento es una inversión tanto para ti como para la
                                                                                                            • HTML Email in Zoho Books

                                                                                                              Is it possible to create custom html email template in zoho books. 
                                                                                                            • Using IMAP configuration for shared email inboxes

                                                                                                              Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
                                                                                                            • Can you please let us know how we can use Zoho for multi store?

                                                                                                              Hello Team, Can you please let us know how we can use Zoho for multi store because when we connect our plugin to Zoho and we create a product and then on another store when we create product with same name then product already exist error occurs, so how
                                                                                                            • Contracts Management

                                                                                                              Hello, We are implementing Zoho FSM for our field service operations and, one of the features we are lacking is Service Contract Management. I was told that such feature might be in the pipeline but an estimated launch date for this is not available at
                                                                                                            • Exciting Updates to the Kiosk Studio Feature in Zoho CRM!

                                                                                                              Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
                                                                                                            • Cancelled appointments still block out timeslot

                                                                                                              I haven't had to test this before, but I've just found a problem. I had an appointment in a certain timeslot, and that appointment was cancelled. However, Bookings won't let another appointment be booked in that slot - it makes that time unavailable until
                                                                                                            • Can you change the width of a template, and/or the size of images we upload to the template?

                                                                                                              my images look good in preview, but are then skewed when sending email. Also, are image sizes "fixed" by which template is being used? Thanks in advance. CV
                                                                                                            • Tip of the Week #53 – Use Zia writing assistant !

                                                                                                              Ever find yourself typing out a quick reply or discussing something with your teammates, and a tiny typo slips through? Or maybe you’re aiming to refine your writing for better clarity and context? That’s where Zia steps in , Zoho's AI powered writing
                                                                                                            • Sheet View for Reports

                                                                                                              Hi - is there any plan to make a "Sheet View" function for reports??? It would be a huge improvement. Moderation Update (30th April 2025): We have a separate post discussing the same requirement. Please follow the below post to stay updated on the progress.
                                                                                                            • When adding or editing a contact in contact tab, the contact or edits cannot be seen in mail tab for up to 24 hours

                                                                                                              When reporting this as a bug, I was informed that it can take up to 24 hours for a newly added or edited contact in the Contacts section to become usable in the Email tab—whether through autocomplete or when selecting recipients via the To button. Frankly,
                                                                                                            • Power of Automation :: SLA for Projects

                                                                                                              Hello Everyone, In this post, we would like to highlight the feature "Time-Based Workflow Rules for Projects" Workflow rules help project managers organize tasks in a project by setting criteria and actions that meet the project requirements. Zoho Projects
                                                                                                            • RouteIQ for Zoho FSM

                                                                                                              Beste, Zou wel top zijn dat we een RouteIQ hebben voor FSM aangezien we constant moeten zien wat de beste route is voor onze monteurs. Nu moeten we een speciale aparte programma hebben om de beste route te berrekenen voor onze monteurs aangezien de planning
                                                                                                            • Let's Talk Recruit: An approval process with zero follow-ups

                                                                                                              Welcome back to our Let's Talk Recruit series! Today, the topic of discussion is the Approval process. We’ll discuss how approval workflows function in recruitment, explore real-world use cases, and show how automation in Zoho Recruit can streamline approvals
                                                                                                            • Failed job notifications

                                                                                                              Is there are way to receive an alert when a job has failed? If not this would be a useful feature.
                                                                                                            • How Do I Refund a Customer Directly to Their Credit Card?

                                                                                                              Hi, I use books to auto-charge my customers credit card. But when I create a credit note there doesn't seem to be a way to directly refund the amount back to their credit card. Is the only way to refund a credit note by doing it "offline" - or manually-
                                                                                                            • Unified WhatsApp Number Management in Zoho Desk and SalesIQ

                                                                                                              Dear Zoho Desk Support Team, We are currently utilizing both Zoho Desk and Zoho SalesIQ for our customer support operations. While both platforms offer WhatsApp integration, we are facing challenges due to the requirement of separate WhatsApp numbers
                                                                                                            • Block certain emails from creating tickets

                                                                                                              Hi there! We get a lot of tickets into Zoho desk from people emailing our support email that feeds into Zoho. We have created some 3rd party accounts using our support email and we get notification emails from these accounts. These emails create tickets.
                                                                                                            • Next Page