One Todo List that includes all activies that is sortable
We need a way for our sales people and customer support people to pull one todo list that includes all activities (Calls, Tasks, Events) but can be sorted by a common start time/date. Right now, they each use a different start date....Calls use 'Call Start Time', Events use 'From', Tasks use 'Due Date'.
For example, if you pull up "All Open Activities" and you have two calls, 3 tasks and an event scheduled today, but have 50 tasks scheduled out over the next 3 months, and sort by Task Due Date, then your calls and events today get pushed down the list after all your tasks. Instead, you have to look in three different places to find what you need to do today (My Scheduled Calls, My Open Tasks, My Open Events). This is incredibly inefficient and makes adoption by sales people almost impossible (sales people can be a very fickle group as anyone who has managed sales people know). Heck, makes me not want to use Zoho to manage my todos. In my opinion, this is a major flaw in design as it looks good in the lab but does not translate to the field.
Need a way to pull them all into one list and be able to sort by a common date.