Optimize your web form with relevant metrics
Today, business owners recognize the importance of collecting customer feedback to enable better, more meaningful interactions. Web forms are the most common way to gather that feedback. But when you engage in digital conversations, sometimes, you don't see the whole picture and end up missing out on important context. The Form Analytics integration for Zoho Desk gives you the stats and analytics you need to engage your customers better.
Powered by Zoho Pagesense, enabling this integration will deploy tracking on all feedback widgets within your Zoho Desk portal. Form Analytics monitors visitor interactions and classifies them in terms of Visitors, Visits, Starters, Conversions and Abandons. Understand who your audience is and where they are coming from using Visitor Type and Source metrics. The integration also offers field-specific analytics, now available at your fingertips. To put it simply, Form Analytics captures every micro-interaction that a visitor has with your forms, and produces comprehensive reports and dashboards within Zoho Desk.
If you'd like to know more about this integration, here's a
help guide
to get you started. We'd love to hear your feedback.
Happy Ticketing!
Cheers,
Team Zoho Desk
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