Option to Convert Request to a Specific Work Order (Parent WO Linking)
Hello FSM Team/Mr. Abid,
We would like to inquire if it is possible to convert a Request into a specific existing Work Order (as a child or linked Work Order) instead of always creating a new one.
Context:
- An inspection/emergency Work Order is completed for an asset
- During inspection/emergency, an issue is identified
- A quotation is created and sent to the client via CRM
- Once approved, CRM automatically generates a Request
- This Request is related to the same asset and inspection activity
Current Limitation:
- The only available option is “Convert to Work Order”, which creates a new Work Order
- There is no option to link or convert the Request to an existing Work Order (e.g., the original inspection WO as parent)
Requirement:
Impact:
Without this functionality:
- Work Orders are disconnected
- Difficult to track the full lifecycle (Inspection → Issue → Quotation → Execution)
- Manual tracking is required outside the system
Request:
This functionality is important for maintaining proper workflow tracking and asset history.
Thank you for your support.
Regards,