Other Outbound call programs besides Skype
I noticed that there is an option under the lead detail to place a call through Skype to that lead. It would be amazing if you could add a setting that lets you customize the program you wish to call out through. My company uses a program called Bria for BroadWorks, and there are several other VOIP programs out there that businesses may be using.
Adding this functionality would make calling leads MUCH easier, it would be 1 click to call, using a program that the user sets up, instead of having to go to the lead and typing in the phone number in your phone program.
Hopefully this integration can be implemented. Thanks Zoho!