Outgoing blocked for almost a week – ticket #2472334 – no response yet

Outgoing blocked for almost a week – ticket #2472334 – no response yet

Hi,

My Zoho Mail account has been blocked for outgoing messages due to “unusual activity.” The reason is that I forwarded all of the messages from my website contact form (95% spam) from my ZOHO to my personal Gmail.

I submitted a support request (Ticket #2472334), then got a reply that the EU support team is on my case, but I still haven't received a reply from them.

This is affecting my business email, and I would appreciate it if someone could review or escalate the case.

Thank you.