Outgoing mail blocked

Outgoing mail blocked

Hi, I.ve got 554 5.1.8 Email Outgoing Blocked error
on info@traektoria.ru and tasks@traektoria.ru mailboxes

I've got "Sorry , we are unable to process your request, please contact support@zohomail.com" when I try to enable outgoing messaging at control panel.

I sent a message from admin@traektoria.ru to support@zohomail.com on 5 august 2017 11:43 GMT+3 and second one 7 august 2017 12:49 GMT+3 but still got no reaction.

We need mailboxes to be unblocked

The other problem is that we have up to 10 users working on one IMAP account info@traektoria.ru and they get "IMAP temporary blocked due to to many connections" error frequently.

Thank you


Polunov Maksim
Traektoria