Outlook can't connect to IMAP server

Outlook can't connect to IMAP server

Having repeated problems connecting to IMAP from Outlook 2010 today. Can't synch folders, or simply can't connect at all. It would be nice if Zoho would come clean to its user community as to when this ongoing, week in and week out service issue will be fixed. I know they had severe damage from flooding recently, but do not seem to have come back from that.