Seems like this is an on-going issue with using Outlook via IMAP to connect to your services.

Can you advise how we might fix of resolve these issues ?

I know you advise "only a few users" and suggest webmail as a solution, trouble is that it seems to be a lot more than "a few" and since when is webmail a solution to regular everyday business emails ?

Any chance you can -

1. Advise when it might be fix?

2. Please don't provide a 'copy & paste' answer.

Thanks,