Haven't used Zoho in a while, but will be using it full-on starting now. Just installed the Outlook plug-in and came across an issue that's just gotta be me!
I had a lead that I'm now in the negotiation/proposal process with so I converted from Lead to Prospect. When I tried to synch our ongoing emails from Outlook, I found out that I can't??? I can only synch emails with contacts or leads??? If that's correct, then how is that useful? Or am I just using the system improperly?