Permission Error when Editing Custom Functions in Zoho FSM

Permission Error when Editing Custom Functions in Zoho FSM

 I am experiencing a permission error when attempting to edit a custom function in Zoho FSM. When I click the edit button on any custom function, I receive a permission-related error message in the browser console. This issue is preventing me from modifying or updating any custom functions.

Steps to Reproduce:

  1. Navigate to Settings > Deluge Functions in Zoho FSM.
  2. Click on any existing custom function to edit it.
  3. Observe the error message that appears in the browser console.

Console Error Details: The console shows a "403 Forbidden" error related to permissions. The specific error message is:

{code: "NO_PERMISSION", details: {2}, message: "permission denied", status: "error"}

Context and Feature Information: This issue pertains to Zoho FSM's custom functions feature. Custom functions in Zoho FSM are used to define custom business logic, automate processes, and manipulate FSM module details. They are typically associated with workflows and are written using the Deluge Scripting Language. Examples of common uses include:

  • Automating actions like sending emails
  • Accessing and manipulating data from Zoho or third-party services

Required Permission: As per the documentation, the Manage Automation permission is required to edit custom functions.

Additional Notes:

  • Please verify if this issue could be due to edition-specific limitations for custom functions.
  • I am using the current permissions but still encountering this restriction, which appears inconsistent with my assigned role.

Request: Could you assist in identifying why I am receiving this permission error and provide guidance on how to resolve it?

Thank you for your assistance.


    Access your files securely from anywhere

        Zoho Developer Community




                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day



                                      Zoho Marketing Automation


                                              Manage your brands on social media



                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now