Plan price change does not reflect existing subscriptions

Plan price change does not reflect existing subscriptions

Hi, 

I have encountered an issue with our Zoho Subscriptions setup where if I change the price of a plan for our product, e.g from $2 to $5, the price increase does not update on the existing subscriptions. This is important as, although price changes are not happening often, we most definitely need a way to amend the price of a plan in a seamless way without inconveniencing the customer to subscribe again. I feel that this is a fundamental functionality of subscriptions/product management. 

Our use case would be: 
  1. The customer starts a subscription (Subscription 1) for plan A costing $5
  2. Change plan A's price to $2 
  3. On the next bill date, charge Subscription 1 the new amount which is $2*
*This must work for all active subscriptions

Could you please advise on the best way to achieve this?

Thanks,
Rositsa

      Zoho Developer Community




          Bootcamp
          Community
          Pricing
          Webinars
          What's New
          Integrations
          Contact Support
          Contact Sales



              Zoho Survey Resources
                Features
                Survey Templates
                Integrations
                Community
                iOS Mobile Surveys
                Pricing
                Android Mobile Surveys
                Insurvey Blogs
                Insight Blogs
                Tips & Tricks





                              Latest Feature Updates

                                Zoho Desk Resources

                                • Desk Community Learning Series


                                • Digest


                                • Functions


                                • Meetups


                                • Kbase


                                • Resources


                                • Glossary


                                • Desk Marketplace


                                • MVP Corner


                                • Word of the Day




                                    Zoho Marketing Automation
                                      Zoho SalesIQ Resources

                                            • Sticky Posts

                                            • Zoho Billing will discontinue support for older browser versions soon

                                              Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than

                                            • Introducing Developer Space in Zoho Subscriptions

                                              Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to


                                            Manage your brands on social media
                                            Access Zoho Social

                                              Zoho Pagesense Resources


                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources



                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources


                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources


                                                              Zoho Sprints Resources


                                                                Qntrl Resources


                                                                  Zoho Creator Resources


                                                                    Zoho WorkDrive Resources



                                                                      Zoho Campaigns Resources

                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series


                                                                        • Tips

                                                                          Tips

                                                                        • Functions

                                                                          Functions

                                                                        • Meetups

                                                                          Meetups

                                                                        • Kbase

                                                                          Kbase

                                                                        • Resources

                                                                          Resources

                                                                        • Digest

                                                                          Digest

                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner







                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now