Plan price change does not reflect existing subscriptions

Plan price change does not reflect existing subscriptions

Hi, 

I have encountered an issue with our Zoho Subscriptions setup where if I change the price of a plan for our product, e.g from $2 to $5, the price increase does not update on the existing subscriptions. This is important as, although price changes are not happening often, we most definitely need a way to amend the price of a plan in a seamless way without inconveniencing the customer to subscribe again. I feel that this is a fundamental functionality of subscriptions/product management. 

Our use case would be: 
  1. The customer starts a subscription (Subscription 1) for plan A costing $5
  2. Change plan A's price to $2 
  3. On the next bill date, charge Subscription 1 the new amount which is $2*
*This must work for all active subscriptions

Could you please advise on the best way to achieve this?

Thanks,
Rositsa


            Zoho Marketing Automation
                    • Sticky Posts

                    • Introducing Developer Space in Zoho Subscriptions

                      Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to

                    Zoho Pagesense Resources

                      Zoho SalesIQ Resources



                            Zoho TeamInbox Resources

                              Zoho DataPrep Resources



                                Zoho CRM Plus Resources

                                  Zoho Books Resources


                                    Zoho Subscriptions Resources

                                      Zoho Desk Resources

                                        Zoho Projects Resources


                                          Zoho Sprints Resources


                                            Qntrl Resources


                                              Zoho Creator Resources


                                                Zoho WorkDrive Resources





                                                    Zoho Campaigns Resources

                                                      Zoho CRM Resources

                                                            Design. Discuss. Deliver.

                                                            Create visually engaging stories with Zoho Show.

                                                            Get Started Now