Plug Sample #3: Part 2 - Fetch the operators' available slots in Zoho Bookings.
we covered how to design a Codeless bot to schedule an appointment/meeting on Zoho Booking using Plugs. In this post we will learn how to create a plug to fetch the operator's available timings on the visitor's preferred date in Zoho Bookings. Therefore, when scheduling a meeting, the bot initially asks for a preferred date from the visitor and then displays the operator's available slots during that particular day. This helps your organization to manage your operator's schedules and eliminates the clash of bookings/meetings.
What can this plug do?
Gets the visitor's preferred date.
Display the agent's
(Zoho Bookings) on the preferred date.
How to Create this Plugs?
In your SalesIQ Dashboard, navigate to
> Plugs > Click on
Provide your Plug a name, description, select the Platform as
, and click on
Click on Parameters, provide the following
1. Input Parameter 1 :
| Data Type :
2. Output Parameters :
| Data Type :
Create a connection with Zoho bookings.
at the left bottom. You will be redirected to the connection page.
at the top right corner. Under
Then, give your connection a name, connection link name and choose required scopes.
Click on Create And Connect. Upon successful authentication, Zoho Bookings will be connected.
The Connection Link Name will be used in scripts to invoke URL tasks.
Copy, paste the below code and make the required changes.
response = Map();
date = "";
date = session.get("date").get("value");
unixDate = date.toDate();
slots = List();
//Zoho Booking "Available Deluge task"
//Replace your staff ID and service ID
available_slots = zoho.bookings.getAvailableSlots(4302354000000026055,4302354000000026017,date,"zohobookings");
slots_collect = available_slots.get("response").get("returnvalue").get("data");
for each slot in slots_collect
unixSlot = unixDate + " " + slot + ":00";
, preview the plug and
, provide the necessary information and select Codeless Bot as bot platform or open an existing bot.
under Action Block and choose the required Plug (Only published plugs will be listed here)
Provide the Plug
In this case, the preferred date from the visitor is collected from the calendar block and stored in bot context (date.option) -
Once the plug is executed, it will return the available slots as
which is stored in bot context (slot.option).
to display the available slots to the visitors. Provide the bot context as slots (plug output).
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