Potentials in Zoho CRM

Potentials in Zoho CRM

Dear all, 

We are starting using potentials in our company but the whole thing seems not to be doing what it should or I unable to find it. When you open a potential, you need to specify the products/services that you are offering, and how many units of each. the way in which is setup now, you can only create a general potential amount and nothing else. 

When we open a new potential, normally could include 7 to 20 products, so having the information as a total, does not help.

We would also need after some custom formulas for each product/services, including costs, margins... the things you'd look while setting up a potential.


Any way this could be done?? I believe this should be a priority if it is not sorted already

Many thanks