Power of Automation: Streamline Deal creation in Zoho CRM automatically when a Project is created in Zoho Projects.

Power of Automation: Streamline Deal creation in Zoho CRM automatically when a Project is created in Zoho Projects.

Hello Everyone,

Here we are again with another requirement that was fulfilled utilizing the Project Custom Functions.

A Custom Function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as to when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it.

Requirement:-

With the available Zoho Projects and CRM integration, Projects created in Zoho Projects should be manually associated to the Deals if needed from the Deals module in Zoho CRM. One of our customers would like to automatically create a Deal in Zoho CRM with the name of the project when a project is created in Zoho Projects. Also, they wanted to associate the project with that Deal.

IdeaThis automation was implemented using Custom Functions in Zoho Projects along with Project Workflow Rules.

Custom function code:-

acctId = "XXXXXXX";
acctDetails = zoho.crm.getRecordById("Accounts",acctId.toLong());
mp = Map();
mp.put("Deal_Name",projectName+"1");
mp.put("Account_Name",acctId.toLong());
mp.put("Owner",ifnull(acctDetails.get("Owner"),"").get("id"));
mp.put("Amount",ifnull(acctDetails.get("Annual_Revenue"),"0.0").toDecimal());
mp.put("Stage","Qualification");
mp.put("Closing_Date",today.toDate().addDay(5));
create = zoho.crm.createRecord("Deals",mp);
dealId = create.get("id");
mp.clear();
mp.put("name",projectName);
mp.put("project_owner","");
datalist = List();
datalist.add(mp);
datamp = Map();
datamp.put("data",datalist);
resp = invokeurl
[
url :"https://www.zohoapis.com/crm/v2/Deals/" + dealId + "/Zoho_Projects/" + projectId
type :POST
parameters:datamp.toString()
connection:"YYYYYYY"
];
return "success";
 
Make sure to replace XXXXXXX with the Account Id in Zoho CRM and YYYYYYY with the Zoho OAuth connection link name which has the scopes: ZohoProjects.portals.ALL, ZohoProjects.projects.ALL, ZohoCRM.modules.ALL. Check this link to learn how to create the connection. Please find the screenshots of the list of parameters to be mapped and sample workflow rules for reference.


Quote
By utilising the custom function provided above, we have embraced automation as an alternative to manually associating the projects to CRM. 

 
We hope you found this post useful. If you have any questions, feel free to share them in the comments below.
 
 
 
 
 


    Access your files securely from anywhere

        Zoho Developer Community




                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day



                                      Zoho Marketing Automation
                                              • Sticky Posts

                                              • Time Log Reminder

                                                Tracking the time spent on tasks and issues is one of the most important functions of a timesheet. However, users may forget to update the time logs because they have their own goals to achieve. But, time logs must be updated at regular intervals to keep
                                              • Enhanced Collaboration and Global Web Tabs

                                                Hello Users, We are rolling out two key enhancements in Zoho Projects that will be part of our November release. Here’s what to expect: 1. Collaboration Section in the Left Navigation Panel What’s new? All communication and interactive tools will be grouped
                                              • Tip 37: Time Log Restriction in Zoho Projects

                                                Timesheet in Zoho Projects helps you big time in entering log hours for the tasks and issues and approving them. Now, with the new Time Log Restriction option, you can set daily and weekly log hour limits. You can restrict users from entering extra log hours than the permissible limit. The limits are restricted to 24 hours per day and 168 hours per week by default based on business hours. To customize, navigate to Task & Timesheet settings under Portal Configuration in Zoho Projects setup and enable
                                              • Rename Task Module To Suit Your Project

                                                Task Module in Zoho Projects gives a comprehensive view of all the action items, known as Tasks, across all projects. However, different industries may use alternative terminology for similar processes, which might not always be recognised when labelled
                                              • Project Billing with the Staff Hours Method in Zoho Projects

                                                The Staff Hours Billing Method in Zoho Projects allows you to bill your clients based on the actual time spent by each team member on a project, at the rate set for each user. This is useful for projects where different skill sets are needed and service


                                              Manage your brands on social media



                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now