problem api sales orders

problem api sales orders

url = https://crm.zoho.com/crm/private/xml/SalesOrders/insertRecords?authtoken= token &scope=crmapi&newFormat=1&xmlData=

<SalesOrders>
<row no="1">
<FL val="Subject">contratto</FL>
<FL val="Due Date">30 - 11 -2017</FL>
<FL val="Sub Total">890.00</FL>
<FL val="Grand Total">890.00</FL>
<FL val="Billing Street">test</FL>
<FL val="Shipping Street">test</FL>
<FL val="Billing City">test</FL>
<FL val="Shipping City">test</FL>
<FL val="Billing State">test</FL>
<FL val="Shipping State">test</FL>
<FL val="Billing Code">223</FL>
<FL val="Shipping Code">223</FL>
<FL val="Billing Country">test</FL>
<FL val="Shipping Country">test</FL>
<FL val="Product Details">
<product no="1">
<FL val="Product Code">tesla-cat-adv</FL>
<FL val="Unit Price">890.0</FL>
<FL val="Quantity">1.0</FL>
<FL val="Total">890.0</FL>
<FL val="Discount">0</FL>
<FL val="Total After Discount">890.0</FL>
<FL val="List Price">890.00</FL>
</product></FL>
<FL val="Terms and Conditions">Test by Zoho</FL>
<FL val="Description">Test By Zoho</FL>
</row></SalesOrders>


<response uri="/crm/private/xml/SalesOrders/insertRecords">
<error>
<code> 4832 </code>
<message> Problem occurred while processing the request </message>
</error>
</response>

or if i change token is this answer
<response  uri="/crm/private/xml/SalesOrders/insertRecords" >
<error>
<code> 4834 </code>
<message> Invalid Ticket Id </message>
</error>
</response>

i really don't get what for those problems