problem exporting/reporting on Rich Text fields

problem exporting/reporting on Rich Text fields

I have a view based on a form that contains a rich text field.  Works fine for editing in the form, but all export options for the corresponding view (PDF, XLS etc.) show embedded html in the text, things like <BR> for line breaks and &nbsp; for spaces.  I cannot produce proper output from this view and that is a huge problem!

I could convert the field to multiline plain text without a huge loss of functionality, but it's my understanding that Zoho would throw away the data in doing so.  That is not acceptable at this point as I have quite a few records populated.

I can send you an example of the output if it's useful, but don't want to attach it here.

Please advise - and please, as quickly as you can.  This is a serious bug.  Thanks.

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