Problem fetching related records to a Note
Hi,
I am having problems fetching Contacts
related
to a Note. I want to know, based on a NoteID I have saved in my own database, which Contact is associated with the note:
<?xml version="1.0" encoding="UTF-8" ?>
<response uri="/crm/private/xml/Contacts/getRelatedRecords"><error><code>4401</code><message>Unable to populate data, please check if mandatory value is entered correctly.</message></error></response>
There are great benefits not storing the Contact ID it-self in a our own database, since if Contacts are merged, the Note will be copied to the new Contact and the Note's ID number will be intact, while the Contacts ID might disappear.
Is there any way to do this in Zoho CRM?