Problem in receiving verification code

Problem in receiving verification code

Good evening. I need help to access to my email alexandro@bencketintas.com.br , as reported 'm not getting the code through the mobile phone via text message. I need to access this email because he is a director of other accounts , I tried to recover the password but do not remember the email address you signed up . In the images below show the last code that was received yesterday afternoon . My contacts are the following : Phone mobile +55 65 99272-2269 Email: alexandro@benckerepresentaçãoes.com.br / alex.bencke@live.com / alex.bencke@gmail.com I look back with urgency . From already thank you very much .