Problem to sendReply INTERNAL_SERVER_ERROR
We try to send by API https://desk.zoho.com/api/v1/tickets/{ticket_id}/sendReply but it tells us
"{
"errorCode": "INTERNAL_SERVER_ERROR",
"message": "An internal server error occurred while performing this operation."
}
.
In the header are the values of orgId and Authorization and in the body by raw (json) the list of parameters like :
{
"channel" : "MAIL",
"to" : "algo
@correo.cl",
"fromEmailAddress" : "
soporte@otrocorreo.cl",
"contentType" : "plainText",
"content" : "We have identified the root cause and fixed it.",
"isForward" : "true"
}
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