Hi,
I am from Spain, and here we
use written accents.
This makes some problems like when you want to find a lead using the search box in the CRM and his name has written accent.
For example, my lead name is "Ricardo Gascón". Sometimes, as we are in a hurry we write it incorretly and just save it like Ricardo Gascon, without the written accent.
Then if we search for "
Ricardo Gascón" we find no results as the search doesnt recognize it with the written accent.
Here we are used to have search engines that dont make any difference with the written accent. As I would like the search engine in ZOHO CRM to work is like when I look for Gascón, I can find people with Gascon and Gascón names, written the both ways.
Is there any way to apply this?
Thanks