Hello,

I have moved many clients to Zoho Mail and they are happy with the service as am I. However, this one annoyance keeps recurring for the few that are using forwarding features. Forwarding to a specific address becomes disabled suddenly after the receiving provider apparently bounces a few messages back to Zoho. A quick search in the forums reveals that many others are experiencing the same problem. For example, the below thread I commented on:

My question is, as asked there:

Can you reach out to the providers you forward the most mail to and arrange some kind of whitelisting? At the very least, can you put forwarding on hold and/or throttle it versus completely disabling it?

Thank you for your help on this matter.