Problem with domain verification for new account
Dear all,
One of our new partner (medseahealth.gr) would like to be part of Zoho. I am the responsible person to do this process (to create admin account, contacts etc etc.)
So as a first step I chose the Zoho Free plan, then I created an account n.mantamopoulos@medseahealth.gr and now I am in the step where I have to verify the domain (please see the image below). Everything works fine until now except of the step 5.
If you check the step 4 you will see that the link works fine and the domain path is correct (furthermore it shows the verification code). But when I click the verify button then it shows me ' We are unable to locate the HTML file in the specified path. You can try the other verification methods, or download the HTML file and try again '
What is going wrong here?
I know that a simple solution is to try with CNAME and TXT but can you please check from your own about this problem?
One of our new partner (medseahealth.gr) would like to be part of Zoho. I am the responsible person to do this process (to create admin account, contacts etc etc.)
So as a first step I chose the Zoho Free plan, then I created an account n.mantamopoulos@medseahealth.gr and now I am in the step where I have to verify the domain (please see the image below). Everything works fine until now except of the step 5.
If you check the step 4 you will see that the link works fine and the domain path is correct (furthermore it shows the verification code). But when I click the verify button then it shows me ' We are unable to locate the HTML file in the specified path. You can try the other verification methods, or download the HTML file and try again '
What is going wrong here?
I know that a simple solution is to try with CNAME and TXT but can you please check from your own about this problem?