Problem with emailing comments to a ticket?
Emailing for the first time to my ticket will upload the comment correctly. Such as:
Writer
Get Started. Write Away!
But, when I send another comment, the email address is remembered by my email program, so the email looks like this:
Notice the "saved" email in the CC. It is the same address. But, for some reason, this comment will not save. I get returned from Zoho instead:
We are unable to process this email.
WHY DID THIS HAPPEN?We suspect the below reasons to be the cause of failure :
1. You might have mis-spelt the email address.2. You might have added the email address in BCC
But, as you can see, neither of these applies. Why does this happen? How can I avoid this?
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Announcement: Few goodies in Zoho BugTracker
Over the last few months we have introduced several features, in Zoho BugTracker, that would enhance your experience. Screen-grabber Color codes for SLA (Service Level Agreement) Affected Milestones and Release Milestones Reorder Bug Fields You can read through Zoho BugTracker Quarterly Tweaks Digest for more information about these features. PrasannaAnnouncing the New Zoho BugTracker
We were frequently asked to have bug tracking as a separate, stand-alone product, decoupled from the rest of Zoho Projects - and to make it even more affordable. So we launched Zoho BugTracker a week before, a standalone product that helps teams fix bugs fast. Here's a quick summary of what's new in this release: : Give a structure to how bugs are handled by defining custom workflows Configure severity for the bugs to indicate how much the bug disrupts users from doing their jobs Build a library[Projects 2.0] Import MPP/MPX files into Zoho Projects
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