Problem with new mail and CRM connection
Hi Support,
I have a major problem. Let me shortly explain: I have CRM Plus. Then I subscribed also to the Zoho Mail 10GB plan. CRM and Mail was used with a zoho mail address (
username@zoho.com). Now I have created my external e-mail Address with Zoho, according to the guidelines "Business Email Hosting with Zoho". I have connected my domain, set up the e-mail address, user etc.
NOW... I have the login with this new (my old) email address (
info@mycompany.com), but CRM with the zoho mail (
username@zoho.com). Therefore, my CRM is not connected to the e-mail anymore. Further more, when I log into CRM, I cannot access mail with another username at the same computer.
WHAT can I do? Can I "move" all CRM Plus to the new created email and preserve all? Or what is the best way? Actually, I don't need the zoho mail (
username@zoho.com), I just need my company mail.
Please help asap, because right now I cannot use both as I would like to.
Thanks,
marc