PROBLEM WITH THE FORECAST

PROBLEM WITH THE FORECAST

I HAVE THREE COMPANIES ON CRM, AND  THE FORECAST FOR OCTOBER HAS A PROBLEM.  THE ACHIEVE QUANTITY DON'T TOTALIZE;  WHEN WE SEE EACH SALES PERSON, IT'S DIFFERENT.  I WAS IN A REMOTE SESSION WITH THE SUPPORT AND AFTER TWO HOURS HE DISCONNECTED AND NO SOLUTION.
NOBODY CAN SAY TO ME WHAT IS THE PROBLEM .  I AM ATTACHING THE PRINT SCREEN FOR THE THREE COMPANIES