Updating status from Task via API

Updating status from Task via API

Hello!

I have been integrating my Zoho Desk with Zoho Projects. More specifically, i’m able to create a Task on my Desk and it creates on Zoho Projects too.

Now i’m trying to make the Status of the tasks reflect on the other platform as well, so if i close my task on Zoho Desk, it should close on Projects too.

The problem i’m encountering is on the stage where i’m trying to update the Zoho Projects task status. No matter the values or format i’m inputting it simply doesn’t update.

Using the Get Tasks API, i’m getting the following format for the status field in the response:


I’m using the Projects Update Task API, all the scopes from the documentation are listed in the connection and i tried different methods from Maps to arrays to try and update the correct values, but had no success so far.

Here are some examples of methods that i tried using to update the value, note that i tried using both the zoho.projects.update function and the API via invokeurl:
  1. sList = list();
  2. sMap = map();
  3. sMap.put("name","Open");
  4. sMap.put("id","----------");
  5. sMap.put("type","open");
  6. sMap.put("color_code","#74cb80");
  7. sList.add(sMap);
  8. status = {"name":"Open","id":"----------","type":"open","color_code":"#74cb80"};
  9. params = Map();
  10. params.put("status",sList);
  11. updateTask = invokeurl
  12. [
  13. url :"https://projectsapi.zoho.com/restapi/portal/" + portal + "/projects/" + projectId + "/tasks/" + taskId + "/"
  14. type :POST
  15. parameters:params (tried using the status variable too)
  16.                 connection:"-----"
  17. ];
  18. info updateTask;

  19. update_pro = zoho.projects.update(portal, projectId, "Tasks", taskId, status,"fullprojects");
  20. info update_pro;
Is there a correct format that i need to input? Or is this field locked? 

Thank you in advance!

      Zoho Developer Community








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