Hello
I am testing CRM Free and in order to check Outlook plug-in, I have followed the steps related in your Setup area-Plug-in for outlook
After finishing the steps (download plug-in, install it and activate accounts for plug-in), I don't have any menu/bar in Outlook about ZOHO CRM
I have re-installed plug-in and re-start my computer several times
Besides, I have also checked Windows updates and it is OK.
From outlook, I have tried to add manually the plug-in (Advance options->Add COM) but SW cann't allow me to add manually any *.dll generated after installation
I am not sure if the problem is my PC, Outlook, plug-in or maybe the Free Zoho CRM Version
Thank you in advance for your support
BR