I am considering Zoho but have a question regarding Automation as it relates to Products.
We need to set in motion actions based on a Contact purchasing Products. Each product will have a 'Service Days' Field.
We want actions to be performed on Product purchase:
1. Customer is subscribed to Email Distribution Group for Product concerned.
2. Email or SMS Follow-up actions set for periods after initial Purchase - eg; 7 days - 21 days, 180 days.
2. Customer to receive reminder email/sms or phone call task created for Product renewal in Purchase Date + 'Services Days'. eg; Purchase Date +360 days triggers automated workflow.
Can someone advise if this is possible in Zoho ??
Thanks
Peter