PST Migration trouble

We started the Migration last night. It went through the "first round" just fine. But when it tries the 2nd step ("Uploading Mails"), it sits at 0% for a VERY long time, eventually gets to about 4% and then displays a message that it is complete but it failed. When we look at why it failed, it says that it timed out. I have emailed the log files (and attached them here) and screenshots but I'm not getting a response from Support. Please help us complete this migration process as soon as possible as we're not on-hold with being able to use our email. Our Windows 8 OS is 64-bit but our Outlook 2010 is 32-bit, so we used the 32-bit migration tool.