Planned Data Center Maintenance Dec. 26

Planned Data Center Maintenance Dec. 26

Dear Customers, 
 
We have planned to upgrade the network infrastructure at our primary data center in the 
USA on Dec 26th, 2020 from 6:30 PM to 09:30 PM PST. 
 
During this upgrade, we will be moving all Zoho services to our secondary data center to 
ensure that they continue functioning without interruption. We do not expect any 
disturbances to the services during this period, but should you experience a disruption, 
please let us know immediately at support@zohocorp.com or tweet to us @zohocares. 
 
I’ll update this post once the network upgrade is complete. As always, we thank you for 
your business and continued support for Zoho. We remain committed to continually 
improving our operations and infrastructure facilities in order to best serve your 
business. 
 
If you have whitelisted our Zoho IP address, please include the following IP address as 
well. 
 

IP Ranges used in US DR DC
204.141.32.0/23
8.40.222.0/23
216.52.72.0/23
204.141.160.0/24
We wish you all a safe and happy holiday season. 
Thank You
Dhinesh Khanna

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