Hi Zoho Books team,

Your implementation of delivery addresses on your PDF templates is not ideal. Currently, it seems to format the address based on the Organisation Address Format under Preferences -> General.

It will then take the data input in the delivery address of the Purchase Order (Organisation OR Customer) and format it in this way.

This is fine in some cases, but not ideal when you are delivering to many different locations, as there is a delivery address limit of 25. Not only that, but you can't delete addresses from here, as they are assigned to transactions...

I am proposing you add a third option for delivery address - the ability to add a "one off" address in a multi-line text field. There are often cases where we do not deliver to the actual customer - we might deliver to a contractor or third party who is not a customer.

At the moment the only work around is to manually input the address into the email template when the purchase order is sent. It would be great if we could put this on the actual Purchase Order PDF template instead.