Kaizen #102 - Q&A Continued

Kaizen #102 - Q&A Continued

Heya! Kaizen time again, folks! 

Picking up the thread from our centennial post, this week we will be answering the remaining questions posted in the feedback. 

Q: The ability to break down each value of Multi-picklist and handle it in the same way as "Multi-select lookup" in a custom report. 

A: Steps to get multi-picklist values in the report 

You can view the values selected for multi-pick list field and can filter the records using values selected in the field. 

Let us look at this with an example. 

Step 1: In the Reports module, select the Create Report button. 
Step 2: Select the primary module for which you have to create the report. For sample, let us take the Leads module. We will not include any child module to keep this sample short and crisp.  
Step 3: Click the Continue button in the top right corner of the page.  
Step 4: Navigate to the left panel of the screen and edit the column list. 



Step 5: Search your Multi-picklist field in the search bar and add it to the Column list. 
Step 6: Now choose the Filters button next to the Column and add filter.  
Step 7: Under Advanced Filters, choose the Multi-picklist field and build criteria stating that the field is not empty. 



This will fetch all the records that have a value for this Multi-picklist field.  



If you have not applied any advanced filters, it will fetch all the records with the multi-picklist field despite empty values. 

To create filters based on the values of multi-picklist, use the contains comparator.
Following is a sample criteria: 



Now, all the records with the value Option 3 in the multi-picklist field will be listed as below.  



Q: Widgets using Typescript
A: Presently widget can be developed only using our JS SDK. Refer to the below link for the latest version of SDK.  

Q: Why can't I access a record by using "ZDK.Page.getSubform" to get a sub form? The following code will access the record. 
ZDK.Page.getField('SUBFORM_API_NAME').getValue(); ZDK.Page.getForm().getValues().SUBFORM_API_ NAME; 
I am not sure of the use of getSubform 
A: Currently, using  getSubform() you can only set criteria for lookup fields. 

For example, if you want to list the available instruments in the lookup field " Instrument Name" based on the type of Instrument selected in the field "Type" only for standard layout. 

var Product = ZDK.Page.getSubform("Product_list").getField("Product_Name");
Product.setCriteria("(Product_Category:equals:"+value+")", { filterOnSearch: true });

For more details on how to use getSubform() refer to Kaizen #91: Dynamic Lookup filters using Client Script.

ZDK.Page.getField('SUBFORM_API_NAME').getValue() will not provide the subform record values. We are working on providing this support. 

Q: We need to have more options and features under the blueprint as well as we should be able to use the Approval Process within Blueprint currently we need to break the blueprint and again create a new blueprint based on the result of the approval process. 
A: Having an approval process inside a blueprint is in the works.

However, as a workaround, you can mimic the entire approval process itself in the blueprint with custom states such as "Rejected", "Approved", or ones that suit your business logic. 

For more insights into this topic, please refer to this thread started in our community.
You can also refer to a few use cases in Approval Process, here.
 
Q: *I would like to be able to use "Map Dependency Fields" to set fields outside the sub form as parent items and fields inside the sub form as child items.  

* I would like to be able to select "values contained in sub-form records" as a criterion item for layout rules. For example, suppose there are 10 records in field A (Single line) and sub forms "field B (Picklist), field C (Lookup)". I want to control the display of fields A and C based on the condition that field B "contains/not contains" n or more specified values.

* I want the ability to "include/exclude" records that contain a specific value in a subforms aggregate function. 
Suppose a subforms record has a picklist "AAA, BBB, CCC". If the value is "BBB", it would be helpful to have a function that does not aggregate the items to be aggregated for that record. It would be very useful to be able to treat values contained in multiple records as conditions, so I hope this will be possible. 

A: Conditional rules in aggregate fields will solve these questions and it is already under development. This feature will be available on an early-access basis, soon. We will keep you posted when it becomes available.  

We hope you found answers to all your questions!  

To improve our Kaizen series further and address any remaining challenges you may be facing, kindly let us know in the comments section. 

Your feedback will greatly help in enhancing your experience with us. So keep it coming!

Cheers!

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Tip of the week #36: Migrate to Zoho Calendar from Outlook Calendar.

                                                                                                            If you've been using Outlook calendar and looking to migrate to Zoho Calendar, you can seamlessly export your calendars from Outlook and import them into Zoho Calendar without losing any events, participants, and the reminders set for each event. To migrate
                                                                                                          • Shared calendar issues and duplications

                                                                                                            Apparently there was a calendar update?  Now when I schedule an event for a team member that has shared his calendar with me, the event makes me the organizer and adds the event to my calendar as well.  Previous to this "update" I would scheduled an event
                                                                                                          • Subscribed Calendar

                                                                                                            Hi i have subscribed to a calendar for Holidays in Canada it shows all the holidays perfectly but every one of them has the word Canada before the rest of the name is there a way to remove that word Canada? It takes up a lot of space in the square on
                                                                                                          • The year that was at Zoho Calendar 2023- Part 1

                                                                                                            Hello, amazing community members! Happy new year from all of us here at Zoho Calendar. As we begin the new year, we'd like to thank each and everyone of our community members for your unwavering support and love that you have shown for Zoho Calendar.
                                                                                                          • Zoho Calendar 2024: A Year in Review

                                                                                                            Hello, community members! Happy new year from all of us here at Zoho Calendar. As we turn the page to a new year, we extend our heartfelt gratitude to every member of our Zoho Calendar community for your continued support and enthusiasm. Your feedback
                                                                                                          • Zoho Calendar not syncing correctly with personal Google Calendar

                                                                                                            Coming to this forum as Zoho Calendar support team is not responding, any more. For the past 8 weeks, I have been having an issue with Zoho Calendar not syncing with my personal Google Calendar correctly. I subscribed to Zoho Calendar iCal in my personal
                                                                                                          • MTA - BAD IP reputation by outlook/hotmail

                                                                                                            Messages to Microsoft email servers are bouncing back due to poor reputation. Message: 4.7.650 The mail server [136.143.188.206] has been temporarily rate limited due to IP reputation. For e-mail delivery information see https://postmaster.live.com (S775)
                                                                                                          • Zeptomail API error 500 internal server error

                                                                                                            Hi Everyone, getting this eror continuously! Can anyone please guide around the same! Zeptomail API error 500 internal server error Best Regards
                                                                                                          • Waiting multiple days to buy credits, causing my website to suffer

                                                                                                            So I own a fairly large website that gets a lot of registered users. I use transmail send activation emails, and also forgot password emails. I sent an email to zoho's presales team when I was only at 4K/10K emails sent, hoping to buy more credits before
                                                                                                          • Follow up

                                                                                                            Hello, I sent a message 2 days ago but I don't receive any response and I cannot find my ticket here. this is the ticket: Your ticket has been created with the ticket ID 68925465 and subject "Fwd: Fishing-alert" looking forward to seeing your response.
                                                                                                          • What's new in TransMail!

                                                                                                            Note: TransMail is now ZeptoMail. Click here to know more. Hello again, everyone! We've recently crossed the 6 months mark of TransMail's launch. In this time post our launch, we have been constantly working on updating our platform and adding new features
                                                                                                          • June 2021 in TransMail!

                                                                                                            Note: TransMail is now ZeptoMail. Click here to know more. Hello again, everyone! Hope you and your loved ones are doing well. If you're doing less than fine, we truly hope that things only get better for you.  We've had a few updates in the past month
                                                                                                          • TransMail has a new name—ZeptoMail!

                                                                                                            Tried navigating to TransMail's community forum but see a different name now? That's because TransMail has a new name. TransMail is now ZeptoMail! As we’ve grown from an internal service used mainly by other Zoho products to an up-and-coming competitor
                                                                                                          • July 2021 in ZeptoMail!

                                                                                                            Note: TransMail is now ZeptoMail. Click here to know more. Hello again, everyone! Hope you and your loved ones are doing well.  We've had a few updates in the past month in ZeptoMail—some new features and some important announcements. Take look at what
                                                                                                          • Send Email From the ZeptoMail BY API

                                                                                                            What is Zeptomail:- Transactional email service with reliable and fast delivery How we can Create a Connection for Zeptomail in Zoho CRM Go to the Setup Click on Connection Enter Connection Details:- Generate Consumer Key & Consumer Secret Using Zoho
                                                                                                          • Customer email on Opencart 3

                                                                                                            When I place an order, 2 emails are sent: 1) administrator 2) to the user The administrator receives a beautiful letter, but the user receives a damaged letter (see screenshot). What could be the problem?
                                                                                                          • [Zoho Writer Webinar] Learn how to simplify your day-to-day HR operations

                                                                                                            Hi Zoho Writer users, We're excited to announce the Zoho Writer webinar for June 2024: Learn how Zoho Writer can simplify your day-to-day HR operations. This webinar will focus on how to automate your entire hiring process and generate various types of
                                                                                                          • [Announcement] Insert image from URL changes in Zoho Writer

                                                                                                            Hi Zoho Writer users! We'd like to let you know that we've changed the behavior of the Insert image from URL option in Zoho Writer for security reasons. Earlier behavior Once you inserted an image URL in a Writer document, the image would be fetched from
                                                                                                          • [Zoho Writer Webinar] Learn how to simplify your HR operations: Part 2

                                                                                                            Hi Zoho Writer users, We're excited to announce the Zoho Writer webinar for July 2024: Learn how Zoho Writer can simplify your HR operations: Part 2. This webinar will focus on how Zoho Writer can help HR teams streamline and automate their entire hiring
                                                                                                          • [Webinar] Simplifying document workflows in financial services with Zoho Writer

                                                                                                            Creating, sharing, and distributing complex documents are constant challenges in the financial services industry. That's why our next webinar is focused on how to simplify these document workflows. Join us on April 10, 2025, for a Zoho Writer webinar
                                                                                                          • Dynamic Signature - Record owner

                                                                                                            Hi everyone, I’m using Zoho Writer merge templates from Zoho CRM and have two questions: Owner signature: How can I automatically insert the CRM record owner’s signature in the merged document? I’m not sure where this signature is stored or how to reference
                                                                                                          • Writer sing up problom

                                                                                                            Zoho writer sing up prolom face
                                                                                                          • Enhance Sign CRM integration

                                                                                                            Hello all, I'm working on a custom Deluge script to enhance the integration between Zoho CRM and Sign by using a writer merge template for additional flexibility. I want to replicate the post-sign document integration that exists between CRM and Sign
                                                                                                          • Unable to copy into a new document

                                                                                                            Whe I create a new Writer doc and attemp to copy and past I get this message. The only way to copy into a document is I duplicate an existing document, erase the text and save it under a different name and then paste the information. Not ideal. Can you
                                                                                                          • Add Comprehensive Accessibility Features to Zoho Writer

                                                                                                            Hello Zoho Writer Team, We hope you are doing well. We would like to submit a feature request to enhance Zoho Writer with a full set of accessibility tools, similar to the accessibility options already available in the Zoho Desk agent interface. 🚧 Current
                                                                                                          • [Webinar] Zoho Writer for the manufacturing industry

                                                                                                            Creating, sharing, and distributing complex documents are constant challenges in the manufacturing services industry. That's why our next webinar is focused on how to simplify these document workflows. Join us on May 8, 2025, for a Zoho Writer webinar
                                                                                                          • [Webinar] Live demos and user Q&A with Zoho Writer product experts

                                                                                                            Join us on June 12, 2025 for live demos based on your use cases and real-world scenarios raised via form. This is also an opportunity to get your questions answered directly by product experts from the Zoho Writer team. Webinar agenda Live demos based
                                                                                                          • [Webinar] Zoho Writer for SCM and logistics

                                                                                                            Creating, sharing, and distributing complex documents are constant challenges in the SCM and logistics industry. That's why our next webinar is focused on how to simplify these document workflows. Join us on Jul 10, 2025 for a Zoho Writer webinar designed
                                                                                                          • Automate insurance document workflows with Zoho Writer

                                                                                                            Insurance companies have to deal with creating and managing complex documents and forms, such as policy applications, explanation of benefits documents, brochures, renewals, and claim forms. Handling all of this manually is hugely time and effort intensive,
                                                                                                          • [Webinar] Automate sales and presales workflows with Writer

                                                                                                            Sales involves sharing a wide range of documents with customers across the presales, sales, and post-sales stages: NDAs, quotes, invoices, sales orders, and delivery paperwork. Generating and managing these documents manually slows down the overall sales
                                                                                                          • Zoho Writer's built-in citation and bibliography generator

                                                                                                            Hey researchers and writers! Do you manually format citations and bibliographies, spending hours jumping between apps and tabs? If so, then check out Zoho Writer's built-in "Citations and Bibliography" feature. Imagine you're writing a thesis on the future
                                                                                                          • Single and group checkboxes in Zoho Writer's fillable forms

                                                                                                            Hey Writer Fam, Are you making the most out of single and group checkboxes in fillable forms in Zoho Writer? Here is a handy tip to optimize your use of checkboxes, both single and group, and enhance your data collection process. Single checkboxes: Single
                                                                                                          • Collaborate efficiently with Zoho Writer's track changes feature

                                                                                                            Hi Zoho Writer Community, Zoho Writer's track changes feature is a simple, built-in solution that helps you and your team work together efficiently. Instead of juggling multiple versions of a document or building up a long email chain of comments, each
                                                                                                          • Zoho Writer's WordPress extensions

                                                                                                            Hey Zoho Writer users! Say goodbye to all your WordPress content publishing woes with Zoho Writer's WordPress extensions. Publish content with all your formatting and images, republish content when you update a document, and more—from a single window
                                                                                                          • Time-saving table hacks

                                                                                                            Hey Zoho Writer Community, Do you find yourself using a lot of tables in your documents? We're here to share some of our time-saving hacks that will help you work more efficiently, organize your data, and make your documents look neat and professional.
                                                                                                          • Automating document approval and signing with Zoho Writer and Zoho Sign

                                                                                                            Hey Zoho Writer Community! Here's another automation tip to make your processes more efficient! Question: Can I send a document for client approval first, then automatically send it for signing with Zoho Sign if they approve? Since it's the same person
                                                                                                          • Customization hacks in Zoho Writer - Part 2

                                                                                                            Hey community, We're back with some more tricks to personalize your documents, save time, and get in the zone when you work in Writer. Check out part 1 of this post if you haven't already. Let's dive right in! Document ruler units Imagine you're creating
                                                                                                          • Simplify your tax calculations with Zoho Writer

                                                                                                            Hello Zoho Writer Community! Tax season can be stressful, but with Zoho Writer, managing your income tax calculations becomes straightforward and efficient. Here’s an example of how you can use the tables and formulae of Zoho Writer to calculate income
                                                                                                          • Enhance document navigation with headings and TOC

                                                                                                            Hey Zoho Writer Community! We're back with some useful features in Zoho Writer that can simplify your document creation and navigation process. Let's dive right in! Check out our video on how to make the most of Zoho Writer's heading and table of contents
                                                                                                          • Use and download in PDF format of Zoho wirter Merge template using deluge

                                                                                                            Hello Zoho Developers. Here is some information about Zoho Writer. Writer is not just another online word processor, it's a powerful tool for editing, collaboration, and publishing. Even with its wide range of features, Writer's pared-down user interface
                                                                                                          • Next Page