Version 2026.8.17.14293132

The Quick Support app for our entire company is not working. You give users the code and it just spins on initializing. 

I created a personal zoho assist account and tested it on a personal computer and received the same issue. 

Also - Now all of the sudden we also cannot use the browser extesnion, ZA_Connect because we get a certificate error. Nothing changed in our environment. Our security team will not alter registry keys about padding for a tempoary fix. 

Ever since this version update has come out its been a massive problem. CIO is on the verge of moving to a different product.