Removal of incorrect email names

Removal of incorrect email names

When I enter my email name to access my zoho account a whole load of incorrect names appear below the correct one.  This is because I have inadvertently typed in my name  incorrectly on the name line and clicked login.before checking the details,
How do I remove these incorrect names.  

I have tried following the advice on the Help page but the icons I am asked to access to not appear,