Hi All,

We have URL redirect rules so that when certain links unique to a user/account are sent via Zoho templates, they should redirect to open the mobile app rather than web (mobile web is not supported).

Because of the Zoho tracking wrapper that gets automatically inserted on every link, these redirects are broken.

We are okay to forfeit link click tracking for supporting our use case.

Any ideas? I found a help article to disable on Campaigns, but not in CRM > templates.

Any help or hack greatly appreciated! right now, currently have to use the entire LONG url without an <a href> bc it auto links via the email client.

Thanks!