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We have now grouped Reports and Dashboards modules under a new heading called Analytics. This is similar to the Customers module, which houses both Contacts and Accounts. So the next time when you are looking to access a report or a dashboard, you need to click the Analytics tab from the top band and then select the respective module.





In addition, we have now introduced the ability to rename Analytics and Customers module to something more meaningful for your business. You could head to Setup -> Modules -> Rename Modules to rename them.



PS: There will be no change in the functionality of the feature.


Happy Ticketing!


Cheers,

Team Zoho Desk


7 users like this announcement.
5 Replies
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  • 2 years ago

Something I've noticed, not sure if it's applicable as a comment here, but Bar Graphs appear to be broken on Analytics in "The New Version" of the UI.

  • 2 years ago

You can report it in the original post or write to us at support@zohodesk.com with the requisite details so that we can look into it right away, Cameron.


Regards,
Ash | Zoho Desk

Hello Cameron,

Can you please share the screenshots of the graph to support@zohodesk.com, we shall look into this further.

Regards,
Ajith | Zoho Desk

  • 2 years ago

Will do, thanks!

  • 2 years ago

Looking forward, Cameron.


Regards,
Ash | Zoho Desk

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