Hello Zoho Support Team,
I am the Super Admin of my Zoho Mail organization.
When I try to create a new business email user account, I encounter the following error message:
"This user is not allowed to add in Zoho. Please contact
support-as@zohocorp.com or
support@zohomail.com for further details."
Here are my details:
- Registered Admin Email: [
istarl@proton.me]
- My Domain: [ioioi.qzz.io]
- Email address I want to create: [
info@ioioi.qzz.io]
Could you please check this block on your backend and lift the restriction so I can successfully create the email account?
Thank you.