Rich Text For Notes in Zoho CRM

Rich Text For Notes in Zoho CRM

Hello Enterprise Community!


As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more effectively.


By using formatting options like bold, italics, underline, strikethrough, text and background colors, bullet points, numbering, links, indentation, subscript, superscript, and emojis, you can convey your ideas more effectively.

This update is available across all editions and modules that support Notes, including the mobile app.

What's Next?
  • Replies - Respond directly to notes.
  • Reactions - Provide quick feedback with emoji reactions.
  • Pinning - Keep important notes at the top.

This is being released in phases but let us know if you would like us to enable this in your CRM Account!