RingCentral Zoho integration problem with Softphone

RingCentral Zoho integration problem with Softphone

Anyone get RingCentral Zoho integration to work with the Soft Phone Desktop for Mac? 

When I click on the call button in Zoho it rings my hard polycom desk phone, which is great when I'm in the office. When I'm home I try to use the softphone for the same integration, but I can't get the soft phone to ring. 

I turned off the desk phone entirely on the back end, and just have the softphone on. I still can't get Zoho to ring the softphone via the integration. 

Anyone get this to work?