Sales Inbox Relation to CRM

Sales Inbox Relation to CRM

I am wondering if there is any reason why sales inbox, or any time there is the social right panel/right panel information (e.g. Viewing Tasks, Sales Inbox Emails, etc.), it does not reflect the correct information regarding related "deals", which I have renamed as loans, module.

The only way it reflects the correct related deals module information is if the contact is selected in the lookup field from within the record. But if the contact is related via the contact roles related list, it will reflect the correct related deals every except the social panel.

I've attached screenshots, some information blocked for privacy, to demonstrate what I am refering to.

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