Sales Order - unable to have the Description printed out
I have changed the tab name of Sales Order to "Work Order" so that our service business has a process for the field technicians to do their work. I am looking to E-mail a pdf or print off the order but the description information is missing even though it is required that I put something in the field. I have been trying to find a way to add the description to the output media but can't find any way in the Help.
I don't want to have the technicians to have to have live connections to CRM in order to find the descriptive information they need. TO date I have been putting that info in the Terms section because that does show up.